IDGOD tracking number doesn't work

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jmlg.glmj
Posts: 1
Joined: Tue Jul 02, 2019 12:01 am

IDGOD tracking number doesn't work

Post by jmlg.glmj » Tue Jul 02, 2019 12:10 am

About 2 weeks ago I ordered from IDGod and everything seemed fine, they sent an email with the tracking number and order status link but about 2 days later when I clicked the tracking link it just brought me back to the IDgod.ph home page. I emailed them saying "I have sent the money (I actually send more than what was charged, it was $200 and I’m pretty sure I sent $220) about a week and a half ago and the link to check the order status doesnt work, it just sends me to the original home page. My order number is 62****" and they replied with "62**** No this order, if you think you have an order you will need to email us from the email address that was used to place the order we take customer security and privacy very seriously." Not really sure what this email means I am concerned I just lost all my money... is there anything I can do?

shamdn
Posts: 59
Joined: Tue May 28, 2019 12:13 pm

Re: IDGOD tracking number doesn't work

Post by shamdn » Tue Jul 02, 2019 9:53 am

jmlg.glmj wrote:
Tue Jul 02, 2019 12:10 am
About 2 weeks ago I ordered from IDGod and everything seemed fine, they sent an email with the tracking number and order status link but about 2 days later when I clicked the tracking link it just brought me back to the IDgod.ph home page. I emailed them saying "I have sent the money (I actually send more than what was charged, it was $200 and I’m pretty sure I sent $220) about a week and a half ago and the link to check the order status doesnt work, it just sends me to the original home page. My order number is 62****" and they replied with "62**** No this order, if you think you have an order you will need to email us from the email address that was used to place the order we take customer security and privacy very seriously." Not really sure what this email means I am concerned I just lost all my money... is there anything I can do?
You’re supposed to pay exact or it won’t work

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