Tracking says to contact post office

[Hades]

I got an email from tracking saying "about id package, it has arrived,pls contact local post office to got it in time" but not really sure what to do... I live in a big city so there are over 5 post offices within 5 mins walk. Has anybody else had this experience? Is there a way I can find out which post office?

When I track the package it still says "posting" with a date stamp from several weeks ago.

Any help would be much appreciated. Thanks.

[HalloSir]

that's just an automated reply, email tracking about this

[Hades]

that's just an automated reply, email tracking about this

I emailed tracking and they replied with "pls track on ems.com or call local post office to know more details." which doesn't help at all...

[HalloSir]

if you have been waiting long time then explain that you already have tracking number