Paid via BTC but never got payment notification

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alko
Posts: 17
Joined: Sat Jan 05, 2019 8:47 pm

Paid via BTC but never got payment notification

Post by alko » Fri May 03, 2019 4:30 pm

I followed the instructions EXACTLY and paid with BitCoin. Copied and pasted the exact amount and exact address to send the coins to from my wallet. Everything seemed fine, got confirmation that the coins were delivered but I never got a payment notification email. The status page also didn't show the payment was received. This as yesterday and I placed by order the day before that. Now, today, the status page for my order is gone and I have no way to check. What should I do?

alko
Posts: 17
Joined: Sat Jan 05, 2019 8:47 pm

Re: Paid via BTC but never got payment notification

Post by alko » Sat May 04, 2019 5:52 am

I got a response from IDGod. Said the amount sent was incorrect. On my confirmation page it said 0.0559 BTC. I sent using my wallet on blockchain.info. Confirmation shows 0.0559 BTC sent and received. IDGod says they can't help since it is the wrong amount and I should reorder and my coins are lost. That's $300 down the drain? WTF?

Simsoom
Posts: 31
Joined: Thu Mar 28, 2019 12:08 pm

Re: Paid via BTC but never got payment notification

Post by Simsoom » Sat May 04, 2019 7:02 am

What does your order status say

alko
Posts: 17
Joined: Sat Jan 05, 2019 8:47 pm

Re: Paid via BTC but never got payment notification

Post by alko » Sat May 04, 2019 12:37 pm

"New order"
So messed up. Money is just gone.

HalloSir
Posts: 645
Joined: Tue Feb 20, 2018 6:10 pm

Re: Paid via BTC but never got payment notification

Post by HalloSir » Mon May 06, 2019 2:32 am

mate you didn't pay the correct amount then, you'll be refunded to that address don't worry

alko
Posts: 17
Joined: Sat Jan 05, 2019 8:47 pm

Re: Paid via BTC but never got payment notification

Post by alko » Tue May 07, 2019 12:44 am

But the really weird thing is that I paid the exact correct amount. The transaction fee was on top of it so it shows confirmation that the correct amount was sent.

What do you mean "you'll be refunded"? Is that a possibility?

2pale
Posts: 54
Joined: Thu Aug 16, 2018 5:41 pm

Re: Paid via BTC but never got payment notification

Post by 2pale » Tue May 07, 2019 4:53 am

yea they refund everyone who paid wrong amounts every month or so

alko
Posts: 17
Joined: Sat Jan 05, 2019 8:47 pm

Re: Paid via BTC but never got payment notification

Post by alko » Fri Jun 14, 2019 11:43 pm

Anyone know when the next batch of refunds is or how long I can expect to wait? I paid using a Blockchain.com wallet on May 2nd. Something was wrong with the amount and I heard they process refunds monthly but didn't get anything in my wallet.

shamdn
Posts: 59
Joined: Tue May 28, 2019 12:13 pm

Re: Paid via BTC but never got payment notification

Post by shamdn » Sat Jun 15, 2019 9:40 am

alko wrote:
Fri Jun 14, 2019 11:43 pm
Anyone know when the next batch of refunds is or how long I can expect to wait? I paid using a Blockchain.com wallet on May 2nd. Something was wrong with the amount and I heard they process refunds monthly but didn't get anything in my wallet.
the refunds are like every 3 months or so but I don't know when the next one is

alko
Posts: 17
Joined: Sat Jan 05, 2019 8:47 pm

Re: Paid via BTC but never got payment notification

Post by alko » Wed Jul 17, 2019 11:36 pm

Coming on 3 months...

Seems might not process btc returns anymore.

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