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Tracking says to contact post office

Posted: Tue Dec 04, 2018 5:58 pm
by Hades
I got an email from tracking saying "about id package, it has arrived,pls contact local post office to got it in time" but not really sure what to do... I live in a big city so there are over 5 post offices within 5 mins walk. Has anybody else had this experience? Is there a way I can find out which post office?

When I track the package it still says "posting" with a date stamp from several weeks ago.

Any help would be much appreciated. Thanks.

Re: Tracking says to contact post office

Posted: Fri Dec 07, 2018 3:31 am
by HalloSir
that's just an automated reply, email tracking about this

Re: Tracking says to contact post office

Posted: Sat Dec 08, 2018 3:12 pm
by Hades
HalloSir wrote:
Fri Dec 07, 2018 3:31 am
that's just an automated reply, email tracking about this
I emailed tracking and they replied with "pls track on ems.com or call local post office to know more details." which doesn't help at all...

Re: Tracking says to contact post office

Posted: Sun Dec 09, 2018 7:08 am
by HalloSir
if you have been waiting long time then explain that you already have tracking number