Bitcoin Cash payment not detected

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blob
Posts: 8
Joined: Mon May 21, 2018 8:28 pm

Re: Bitcoin Cash payment not detected

Post by blob » Wed Jun 06, 2018 1:09 pm

Any update? Should I just reorder and expect a refund?

HalloSir
Posts: 562
Joined: Tue Feb 20, 2018 6:10 pm

Re: Bitcoin Cash payment not detected

Post by HalloSir » Wed Jun 06, 2018 2:08 pm

just reorder

IDGOD
Site Admin
Posts: 108
Joined: Tue Feb 20, 2018 11:29 am

Re: Bitcoin Cash payment not detected

Post by IDGOD » Wed Jun 06, 2018 3:05 pm

we have had issues with bch sense the fork
we were unable to take bch any payments sent we did not get

we have said about this in chat
bch should be fixed now you can try to reorder with it if you want to use bch

blob
Posts: 8
Joined: Mon May 21, 2018 8:28 pm

Re: Bitcoin Cash payment not detected

Post by blob » Wed Jun 06, 2018 10:55 pm

IDGOD wrote:
Wed Jun 06, 2018 3:05 pm
we have had issues with bch sense the fork
we were unable to take bch any payments sent we did not get

we have said about this in chat
bch should be fixed now you can try to reorder with it if you want to use bch
Can I get a refund on my order then? I can give you the BCH address payment proof and order id. I sent the money and you guys received it with confirmations, the order page status just never changed. So your wallet has my BCH the website just never detected it.

Not very fair I have to pay again, don’t have the money to pay double for a big order. Please consider

IDGOD
Site Admin
Posts: 108
Joined: Tue Feb 20, 2018 11:29 am

Re: Bitcoin Cash payment not detected

Post by IDGOD » Thu Jun 07, 2018 6:08 am

During fork a lot of people lost a lot of coins
Not on my site but world wide
Then people starting to make bad nodes trying to kill bch


We think we finally fixed it now.
And coins sent firing fork are gone we did not get them
Fork was 2 or 3 weeks ago


Exchanges warned people not to use bch during fork

blob
Posts: 8
Joined: Mon May 21, 2018 8:28 pm

Re: Bitcoin Cash payment not detected

Post by blob » Thu Jun 07, 2018 8:05 pm

IDGOD wrote:
Thu Jun 07, 2018 6:08 am
During fork a lot of people lost a lot of coins
Not on my site but world wide
Then people starting to make bad nodes trying to kill bch


We think we finally fixed it now.
And coins sent firing fork are gone we did not get them
Fork was 2 or 3 weeks ago


Exchanges warned people not to use bch during fork
Ok I understand the fork caused issues but your wallet did receive my BCH. After I sent it, a few days later it was sent to another address proving that when you collected all payments to one address you collected my payment as well.

I understand it is an accounting nightmare but I spent a lot of money on that order and you guys did receive my money your website just never detected it. Is there any way you can do a manual refund or send out a coupon code for people affected by the issue?

blob
Posts: 8
Joined: Mon May 21, 2018 8:28 pm

Re: Bitcoin Cash payment not detected

Post by blob » Mon Jun 11, 2018 11:29 pm

Any updates or should I just assume my money to be lost?

Mmorehouse
Posts: 4
Joined: Wed Oct 10, 2018 7:20 pm

Re: Bitcoin Cash payment not detected

Post by Mmorehouse » Thu Oct 11, 2018 12:13 pm

I’m in the same boat!

Bmol
Posts: 25
Joined: Wed May 23, 2018 7:42 pm

Re: Bitcoin Cash payment not detected

Post by Bmol » Thu Oct 11, 2018 9:44 pm

This is pathetic I feel sorry for you guys

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